As the forum owner, you can assign new moderators from your live site. Having moderators is a great way to increase engagement and grow your community.
There are certain actions that only forum owners and moderators are allowed to do on Wix Forum. They can block users, move posts from one category to another, and delete posts.
I’ve managed a couple of online communities, and assigning moderators really does help keep things organized and welcoming. Clear guidelines are key so moderators act consistently. In one project tied to IoT Consulting Services, we even trained moderators to handle technical FAQs, which boosted engagement and trust quickly.